Refund policy

At [Find It Fast], we want you to shop with confidence. If something isn’t right, we’re here to help.

1. Return Eligibility

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it

  • Be in the original packaging

  • Include all accessories, manuals, and tags (if applicable)

We reserve the right to refuse returns that do not meet these conditions.

2. Return Timeframe

You must request a return within 2 days of receiving your order. Requests made after this period may not be accepted.

To start a return, please contact us at [gurwinder6933@gmail.com] with your order number and reason for return.

3. Refund Process

Once your returned item is received and inspected:

  • We will notify you about the approval or rejection of your refund

  • If approved, your refund will be processed within [REFUND PROCESSING TIME]

  • Refunds will be issued to your original payment method

Please note: It may take additional time for your bank or payment provider to process and post the refund.

4. Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product.
If you need an exchange, email us at [gurwinder6933@gmail.com] with photos and your order details.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery.

Email gurwinder6933@gmail.com with:

  • Your order number

  • Clear photos of the product and packaging

We will arrange a replacement or refund at no extra cost to you.

6. Non-Returnable Items

The following items may not be eligible for return:

  • Personal care items

  • Perishable goods

  • Intimate or hygiene-related products

  • Items marked as “Final Sale” or “Non-Returnable”

7. Return Shipping Costs

[Choose one and keep it in your policy:]

  • Customer-paid returns: Customers are responsible for return shipping costs unless the item is defective or incorrect.
    OR

  • Free returns: We cover return shipping costs for eligible returns.

Shipping fees (if any) are non-refundable unless the return is due to our error.

8. Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again

  2. Contact your credit card company or payment provider

  3. If you still have not received it, contact us at gurwinder6933@gmail.com